Frequently Asked Questions

No. Delta Sonic is a family-owned-and-operated business headquartered in Buffalo, NY. Being family owned allows us to maintain the great service and quality we’ve become famous for.

All claims are processed upon receipt and take between 7 – 10 business days. If for some reason you do not hear from us, please contact our claims department at [email protected].

Donation requests must be sent with documentation of the fundraiser/organization to [email protected]. Please allow 3 – 4 weeks advance notice.

Yes. You can use it for the value that you paid for it.

Each location varies slightly. Visit our locations for information on services, hours, Google maps, and more.

Delta Sonic requires that the plate number be entered for every vehicle that enters the wash. By scanning the registration, we obtain the plate number for internal information and for guaranteed washes. No personal information is collected.

No. You can redeem your FREE washes at any location.

Delta Sonic offers hand wash services for cars, trucks, SUVs, vans, buses, limos, etc., at our Detail Shop locations.

Yes. We’re happy to discuss your fleet car wash needs. Please submit the form and our sales representative will contact you.

Yes. We have Unlimited packages and 3-packs.

Maximum height is 84 inches or 7 feet.

A vehicle must have at least 4 inches of ground clearance.

Maximum tire size is 12.5 inches.

The Super Kiss Plus offers additional premium treatments, including: Sonic Glass, Sonic Gloss, Sonic Glaze, and Tire Dressing. And it comes with 2 FREE washes within 2 weeks. Whereas the Super Kiss comes with 1 FREE wash within 5 days.

We recommend appointments for Full Details because they take up to 8 hours to complete. Express Interior Package does not need appointments.

Yes. Please contact Larry Seibert, director of commercial/fleet sales, at 716-348-0808 or via email for details on our corporate and fleet services.

Yes. For a small additional fee, we offer Detail Services for large vehicles, including full/oversized SUVS, vans, minivans, station wagons, trucks, limos, some larger crossover vehicles, and anything with a third row.

Yes. Our Unlimited members SAVE 10% on all Detail Services. And look for discounts and deals throughout the year on Facebook and Instagram.

Full Details range between 3 – 8 hours, depending on the service. Express Interior Package takes approximately 90 minutes. Individual Express Services take approximately 20 – 30 minutes.

The Express Interior Package combines your maintenance service options into one package and can help you get in without scheduling an appointment. The Full Detail Services are the most thorough details you can get for your car, so they take more time and require a scheduled appointment.

All of our locations provide Detailing, except: McKinley Pkwy., Buffalo, NY; Union Rd., Cheektowaga, NY; and East Main St., Rochester, NY. We will soon be opening Detail Services at 600 West North Ave, Elmhurst, IL.

Each Detail Service offers a unique set of benefits to individualize what you want for your car. From the Super Interior Steamed & Sanitized Detail to the Premier Detail Package, we have the treatments, products, and price points to meet every customer’s needs.

There is an additional charge on larger vehicles because they require more time and more product to clean. Additional fees may also apply due to the condition of the vehicle.

Please call a Delta Sonic location near you for availability. All inspections are completed on a first-come, first-served basis.

No. We take cars on a first-come, first-served basis. Find Delta Sonic Oil Changes and hours at a location near you.

No. Maintenance Services are provided on a first-come, first-served basis. For big repairs that require more time, please call a Delta Sonic location near you for an appointment.

Yes. Unlimited Super Kiss Plus members SAVE $25 on any oil change. We also offer discounts and deals throughout the year on our website and social media sites.

Yes. For customized estimates, please submit the form and our sales representative will contact you.

Stop by one of our Delta Sonic Oil Change locations and we’d be happy to check your oil for you. It’s important to maintain your oil properly for safe and optimum function of your vehicle.

On average, every 5,000 – 7,500 miles. This varies based on your vehicle’s operator’s manual.

For vehicles with over 75,000 miles, Delta Sonic offers a semi-synthetic oil formulated for high-mileage vehicles. We also offer full-synthetic oils such as: General Motors Dexos 1, Mobil 1, Delta Sonic’s premium oil (5W20, 5W30, 5W40, 0W16, 0W20), and Pennzoil Euro (for European vehicles). For specific vehicles, please consult your operator’s manual.

Yes. Our technicians are highly trained and we have over 100 years of combined experience.

Yes. Please call our Collision Center at 844-437-2886, Monday – Friday: 8 am – 5 pm, to request your FREE estimate. The Collision Center is located at 1655 Walden Ave, Cheektowaga NY.

Yes. Our highly trained technicians are experienced with a full range of vehicle makes and models.

Yes. We offer a Lifetime Warranty on vehicle panels we work on.

We do not provide rental cars.

Collision repairs vary, depending on the make and model of your vehicle, and the extent and type of damage. We understand that you want your car back as soon as possible, and we do everything we can to ensure you don’t have a long wait. We also provide continuous communication to keep you updated on the progress.

Full payment is due upon completion of repairs.

Yes. Our technicians are highly trained and fully experienced.

No. Stop into any Delta Sonic Lube Shop location and we can rotate your tires with no appointment.

Warranties are based on what the manufacturer is offering with the purchase of the tires.

• Stop into any Delta Sonic Super Plus Club location and use the tire gauge to check the air pressure and the air dispenser to inflate your tires.
• Don’t forget to replace the tire valve cap on each tire after inflating them.
• Don’t use the number on the tire. That’s the maximum PSI the tire can hold, not the recommended amount.
• Please refer to the placard/sticker on the driver’s side door jamb for specific tire PSI for your vehicle.

We sell and install many brands of tires, including: Michelin, Bridgestone, Continental, Goodyear, Pirelli, and more.

These are two different services. Balancing helps ensure weight is evenly distributed around the entire circumference of the tire and wheel. Alignment is the process of adjusting the angles of your vehicle’s steering wheel and suspension components back to original specifications.

3100 Niagara Falls Blvd, Amherst NY
1655 Walden Ave, Cheektowaga NY
990 West Ridge Rd, Greece NY
1924 Route 34, Oswego IL

Yes. Our technicians are highly trained and skilled

Yes. Call our Delta Sonic Collision Center today for an appointment: 844-437-2886. The Collision Center is located at 1655 Walden Ave, Cheektowaga, NY. We’re open Monday through Friday from 8 a.m. to 5 p.m. Note: We do window replacements resulting from structural damage, not for cosmetic reasons.

No. Stop into any Delta Sonic Detail Shop location and we can repair up to three chips in your windshield.

No. Our glass repair services do not include a warranty.

On most days our certified technicians can repair a chip in your windshield in under an hour.

Many major insurance coverage plans will cover the cost for free. If yours doesn’t, the cost is $44.99/chip, $10/extra chip, and up to three chips repaired.

Separate plans are available for fleets, taxis, and limos. We also offer a variety of corporate discount programs. Please contact us for an estimate or see a cashier at one of our Delta Sonic locations.

No. The Unlimited Express Lane is a benefit available to Unlimited members only. But, Unlimited members can use any lane at our car washes, not just our Unlimited Express Lanes.

If you pay in advance for a full year, your plan is valid for one year from purchase date. You may not cancel and are not entitled to any refunds or credits. If you use the monthly payment plan, you may cancel after the 1st full month’s payment.

Yes, you will need your Unlimited number from the sticker on your car or from your original receipt.

Speak with a car wash cashier at any of our locations, online or by calling 1-800-THE-KISS (843-5477).

You can see a cashier at any location or call 1-800-THE-KISS (843-5477). You’ll need your Unlimited number from the sticker on your car or from your original receipt.

It takes 24 – 48 hours, but please cancel before the 25th of the month to ensure you will not be billed the next month.

Write down the current sticker number and plate number. Bring to a wash cashier and let them know you have a new car. They will update your plan and get you a new sticker.

If it’s not working, a car wash cashier can scan your barcode and you may proceed through another lane of the wash.

A cashier must install a sticker at time of purchase to the rear driver side window in order to identify you and your Unlimited Package. This sticker contains an electronic device, which is scanned every time you go through the Unlimited Express Lane or by a cashier. It may not be removed or placed anywhere else. Tampering with the sticker will deactivate the chip and your plan will be undetectable as a result.

You are not entitled to a refund or a credit, but your plan will be active for the remainder of the paid month.

Yes. For customized estimates, please submit the form and our sales representative will contact you.

The Card is a secure and convenient way to pay for Gas and Convenience Store purchases while also getting special discounts. By linking your checking account to The Card, you enjoy discounted prices and the convenience of paying without annual fees or finance charges. Simply insert The Card before pumping Gas or present The Card to the cashier for store purchases.

Regular, Plus, and Super Unleaded fuels at all of our gas service locations; Diesel fuel (at all of our New York and Pennsylvania locations, plus 7 of our Illinois locations); Ethanol-Free (at 10 locations); and GT CAM Racing Fuel (at 350 Langner Rd, West Seneca NY).

Delta Sonic’s gasoline is supplied primarily from refiners based in the United States who utilize crude oil from Canadian and North Sea sources.

The Card will be processed between 3 – 5 days. You will receive an email notifying you of your account status.

Please have your U.S. checking account number and routing number, a voided check from your checking account, a valid driver’s license, your current email address, The Card number found on the back of The Card, and your Unlimited member barcode if applicable.

Please call ZipLine Customer Service at 877-403-2222, if you have questions or concerns regarding payments on The Card. ZipLine manages transactions related to The Card.

The Card is a secure and convenient way to pay for your gasoline and convenience store purchases at Delta Sonic. By linking your checking account to The Card, you enjoy discounted gas prices and the convenience of paying without annual fees or finance charges.

At any Delta Sonic location. You can also register online. Or you can download the application and mail it.

Credit card companies charge about 2% to process your purchase. The higher the price of gasoline, the more credit card companies charge us. The Card has lower fees (that Delta Sonic pays) than credit cards, which allow us to pass the savings back to you.

We make every effort to provide work references in a timely manner. Please contact our Human Resources Department by emailing [email protected] for assistance. It is our company policy to only release your job title and dates of employment to other employers or agencies.

Yes. We are proud to have numerous team members who have built careers with us for decades. We are deeply grateful to our dedicated team members who have grown with the company and helped create a positive work culture for all team members to enjoy.

The easiest way to apply is to fill out an online application. If we are interested in moving to the next phase of the applicant screening process, we will contact you within 7 – 10 business days.

Delta Sonic is committed to offering reasonable accommodations for job applicants with disabilities. If you need assistance or an accommodation filling out the application due to a disability, please contact Human Resources at 716-541-2333, option 5, or via email at [email protected].

Scheduling for entry-level team members is flexible. The number of hours that each individual receives will vary based on availability, business volume, and the weather.

You must be at least 16 years old to work at Delta Sonic. New York and Pennsylvania team members under the age of 18 must also provide valid working papers (obtainable from your school).

Yes. We encourage and support furthering your education. Our part-time team members often come back to work during school breaks. We also offer the opportunity for team members to apply for Delta Sonic scholarships to help support their education.

Many of our team members get cross-trained in more than one position and learn new skills that launch them into management positions in the future. We offer training for each position, and we have an extensive library of online training that employees have access to. Simply apply for the position you want to learn or ask your supervisor for advice on your career path.

Yes. Most of our full-time team members started out with a part-time position, and most of our management positions are filled from within the Delta Sonic team. We offer a variety of career paths to meet the goals and needs of our team members.

During a hands-on training period, you will be taught Delta Sonic’s procedures and policies at your home location. If you are able to properly perform our procedures with speed, quality, and a great attitude, you will officially be certified at Delta Sonic and become a part of our team.